Q: How LONG IS A RENTAL PERIOD?

Our rental period is designed to usually covers three days : the day before your event for stress-free setup and delivery, the event day itself, and the following day for convenient removal and takedown. Need the equipment a little longer? No problem at all! Ask us when booking for a extended rental time period and discounted daily rates for any additional days. Just let us know how we can help!

Q: HOW DO I KNOW WHAT TENT SIZE I NEED?

We usually provide a free site visit to help determine the best tent size and setup for your event. You can schedule this visit at your convenience via call or by clicking here. If you already know the items and their dimensions you want to place under the tent, we can help you estimate the ideal tent size. For added convenience, we can arrange a consultation via phone or Zoom!

Question 1

What ARE YOUR DELIVER HOURS?

Accepted Answer

Our delivery hours are from 8 AM to 9 PM, every day of the week. If you need a particular time outside of that time frame for delivery or pick-up, we're happy to arrange this for a small fee. For more details, please reach out to us directly via email or phone!

Question 2

How LONG IS A RENTAL PERIOD?

Accepted Answer

Our rental period is designed to usually covers three days: the day before your event for stress-free setup and delivery, the event day itself, and the following day for convenient removal and takedown. Need the equipment a little longer? No problem at all! Ask us when booking for a extended rental time period and discounted daily rates for any additional days. Just let us know how we can help!

Question 3

is a deposit required to book?

Accepted Answer

Yes, we require a 50% nonrefundable deposit to secure your booking. Understanding that plans can change, we provide a 24-hour grace period for cancellations. If you need to cancel, please contact us by email or phone within this period!

Question 4

ARE THERE ANY ADDITIONAL CHARGES FOR DELIVERY AND SETUP

Accepted Answer

No, as long as you are within 50 miles of Seattle, the price we quote is the only price you'll pay—no hidden fees, ever. We take pride in our commitment to transparency! Whether you choose to pick up your items or have them delivered, the cost stays the same!

Question 5

HOW DO I CONFIRM MY ORDER?

Accepted Answer

To secure your reservation, we need your personal details, product quantities, delivery or pick-up information, site-specific details, and credit card information. A 50% non-refundable deposit of the total order amount is required to confirm your booking. The remaining balance will be charged to your card 72 hours before your event!

Question 6

HOW DO I KNOW WHAT TENT SIZE I NEED?

Accepted Answer

We usually provide a free site visit to help determine the best tent size and setup for your event. You can schedule this visit at your convenience via call or by clicking here. If you already know the items and their dimensions you want to place under the tent, we can help you estimate the ideal tent size. For added convenience, we can arrange a consultation via phone or Zoom!

Question 7

Do you have sales on your website?

Accepted Answer

We adhere to strict safety and sanitation protocols to ensure the well-being of our clients and staff. All equipment is thoroughly cleaned and sanitized before and after each use. Additionally, our team is trained in up-to-date safety practices to provide a secure environment for your event.

Question 8

what is your refund policy if i need to cancel?

Accepted Answer

We understand that plans can change, so we offer a 24-hour cancellation period from the time of purchase for a full refund of the 50% deposit. If you need to cancel, just let us know within this window!

Question 9

can I use the same discount on an exchange?

Accepted Answer